1 新零售时代下营销创新思考 DECODE INNOVATION IN THE NEW RETAIL ERA 虞坚/ Jason YU 凯度消费者指数/Kantar Worldpanel 凯度消费者指数 – 全球领先的消费者行为研究机构 Kantar Worldpanel – Global Leader in Behavior Insights 以消费者为核心,记录完整消费路径中的各个环节以及全渠道的购买行为 年龄,性别,收入 地区,心理等 Age, Gender, Income, Region, and other characteristics 消费者 Consumers 所看 See 媒介接触点 消费者媒介习惯调研 (包括电视、手机、网络等) Media Touch Point Consumer Media Behavior (Incl. TV, Mobile and Internet etc.) 所想 Think 品牌认知 Brand Awareness 购买途径 Shopping Channels 所买 Shop 购物篮分析 产品,渠道 促销,价格,包装 Shopping Mission Promotion, Price and Package 所用 Use 使用者画像 使用时机分析 使用原因分析 User Profile, Usage Occasion, LinkQ U&A 3 We monitor purchase/usage pattern as well as what they see and think on a continuous basis 市场在变,茶饮界的网红也在变 Hot selling bubble tea has changed thanks to Douyin 过去一年消费市场冷暖如何? How was the market in the past year? 2017年明显回暖,消费升级和城市人口增长是主要动力 8.0% 5.9% 4.1% 3.6% 4.3% 20132014201520162017整体快消品,全渠道,年度消费金额增长率 Total FMCG, all channels, yearly value growth rate 家庭数量 Urban Famlies +3.4% 平均价格 Average price +2.9% 频次 Frequency -3.3% 双速前行的中国市场,随着消费方式的改变,冷热差异巨大 7 +29% 网上购物2017年销售增速 E-commerce sales growth 电商渠道 E-commerce +22% 现制茶饮2017年销售增长 On premise tea drink growth 户外消费 Out of Home +2.8% 家庭包装食品饮料销售增长 户内消费 In-home 166,939 今年上市新品数量比2016增长30% 30% more new SKUs were picked up compared to 2016 +42% 豆奶的增长值得瞩目,在下线城市的增长更为强劲;豆本豆的加入也推动了这种增长 Soy Milk reported most impressive growth, with Dou Ben Dou’s entry 69% 监测106个品类,73个品类实现增长 73 out of 106 categories achieved growth 进入对的品类,通过创新驱动增长 Enter the right market, and drive growth through innovation is critical 新零售时代下,构建人货场的组合, 推动消费升级 In the new retail era, innovation is to be re-constructed 9 场 Occasions 人 Consumers 货 Product 把握未来消费者的需求是探讨创新的起点 Innovation starts with consumers at the center 11 人 中国消费者对于健康的定义发生了巨变 Fundamental shift in how consumers see health & wellness 美丽自信 Looking good, feel good 安全 Safety & Defense 效果明显 Impact & efficacy 舒适享受 Pleasure/Fun 恢复活力 Rejuvenation 更加健康的生活方式意味着新的品类机会 As consumers re-define health, category opportunities become more divided. 12 Penetration% of taking exercises at least once a week 每周至少运动一次人数比例 50% 数据来源;凯度消费者指数家庭样组,2017年vs.2016年 Data: Kantar Worldpanel, 52 w/e Dec. 2017 vs YA 人 酸奶 Yogurt 豆奶 Soybean Milk 包装水 Package Water +8% +42% +9% +10% 乳酪 Cheese +18% 固体营养粉 Nutrient Solid Drink 销售额增长率% 2017年vs.2016年 Value Growth Rate%, 2017 vs 2016 13 +7% 10-14岁儿童增长率 E2021 VS. 2016 Families with children aged 0-14 E 2021 vs. 2016 人 IP+趣味性零食 -...