Digitalre-defineryGet inside the new digital future of refining with our Digital Refining Survey 20192Refining SurveyThis overview offers highlights from the third annual Accenture Digital Refining Survey, conducted by OGJ Research on behalf of Accenture.It is an online survey of 145 oil refining and gas industry professionals from a cross-segment of the industry, including:• Engineers • Mid-level and executive management • Business unit heads and staff• Project managersThe survey was conducted in January 2019 by OGJ Research in partnership with the Oil and Gas Journal. Respondents are subscribers to PennWell publications.ExplainedDigitalCopyright © 2019 Accenture. All rights reserved.Respondent title:20182019C-Level9.88%11.72%Senior VP or VP 8.14%6.90%Managing Director or Director12.79%13.10%Mid Level Manager/BU Manager 6.40%4.14%Business Unit Head8.16%6.90%Engineer15.70%17.93%Project Manager7.56%16.55%Refinery Economist6.97%6.21%Information Technology9.30%2.07%Other15.10%14.48%Total100%100%Respondent location:20182019Australia/New Zealand2.91%0.00%Africa5.23%3.45%Asia Pacific19.19%16.55%Europe14.55%12.41%Middle East6.40%5.52%Russia/Central Asia0.58%0.68%Latin America11.64%8.97%North America 32.50%46.21%World7.00%6.21%Total100%100%•Accenture partnered with OGJ Research Centerto conduct the third annual Accenture Digital Refining Survey to understand how organizations are using digital technologies in the refining area of their business. •In addition, the survey sought to understand what respondents believed were the benefits and barriers to adopting digital technologies.Company type:2018 2019 Consultant13.60%19.31%Contractor 9.25%11.03%Independent Refining Company27.21%20.69%International Oil Company18.00%15.86%National Oil Company30.20%26.90%Other1.74%6.21%Total100%100%Sample composition & methodologyCopyright © 2019 Accenture. All rights reserved.3•The 2019 survey was sent to 5,214 potential OGJ Research participants. The survey was also sent out through Accenture and Solomon Associates. Complete responses were received from 145 individuals (the 2018 survey was sent to 8,320 potential PennWell participants. Complete responses were received from 169 individuals).•The confidence level for the survey is 95% with a margin of error of 8.45% (the 2018 confidence level for the survey was 95% with a margin of error of 7.5%).4TREND 1DIGITAL TRANSFORMATION IN REFINING: IN PROGRESSNearly 60% of refiners are investing more or significantly more in digital than in 2018. Some basic margin improvements have resulted from data analytics, platforms and the Internet of Things (IoT). TREND 2DIGITAL BENEFITS WILL BE ENABLED BY FUTURE INVESTMENTSNearly 60% of refiners see the highest benefits from digital when applied to production planning and execution, followed by maintenance and reliability. Future investments target greater process and asset optimization and further automation. TREND 3RESISTANCE TO DIGITAL ADOPTION IS RISING, FORCING...