2019CHINA BUSINESS REPORTTHE AMERICAN CHAMBER OF COMMERCE IN SHANGHAIAbout AmCham ShanghaiThe American Chamber of Commerce in Shanghai (AmCham Shanghai), known as the "Voice of American Business" in China, is one of the largest American Chambers in the Asia Pacific region. Founded in 1915, AmCham Shanghai was the third American Chamber established outside the United States. As a non-profit, non-partisan business organization, AmCham Shanghai is committed to the principles of free trade, open markets, private enterprise and the unrestricted flow of information.AmCham Shanghai’s mission is to enable the success of our members and strengthen U.S.-China commercial ties through our role as a not-for-profit service provider of high-quality business resources and support, policy advocacy and relationship-building opportunities.Find us online at www.amcham-shanghai.orgAbout PwCAt PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 158 countries with more than 250,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details. PwC Mainland China and Hong Kong Consulting Services is a leading consult-ing practice focused on creating sustainable value and lasting change for our clients, helping them address their most complex business issues from strategy through execution. With dedicated consultants in Beijing, Shanghai, Hong Kong, Guangzhou and Shenzhen, PwC Mainland China and Hong Kong Consulting Services is part of a global network of firms and serves clients in a variety of industry sectors across Mainland China and Hong Kong. For more information, please visit our website www.pwccn.com/consulting (for Mainland China), or www.pwchk.com/consulting (for Hong Kong). AmCham Shanghai and PwC would like to thank all survey participants and business executives who provided input for this report.Report Authors: Doug Strub, Ian Driscoll, Chloe Chen, Kate MagillContributors: Jessie Niu, Jason Wang, Qinly Wu, Silvia FengDesigner: Mickey Zhou at Snap Printing AcknowledgementsPwC Consulting Services in China is a leading consulting practice focused on creating sustainable value and lasting change for our clients, helping them address their most complex business issues from strategy through execution. With dedicated consultants in Beijing, Shanghai, Hong Kong, Guangzhou and Shenzhen, PwC Consulting Services in China is part of a global network of firms and serves clients in a variety of industry sectors across Mainland China and Hong Kong. For more information, please visit our website www.pwccn.com/consulting. CHAMBER MESSAGEWelcome to The American Chamber...